The AUC (Air Transport Users Council– the UK airline watchdog) recently issued a list of the 20 most complained about airlines. They said there was “little evidence” that airlines were showing “any real concern about the impact on passengers of damaged, delayed or lost luggage”. Lost luggage, flight cancellations and problems with tickets – particularly for those booked over the internet and by telephone – were among the most common complaints.

The AUC said it was especially worried about budget airline Ryanair which, it claimed, often displayed a poor attitude towards its customers. Overall, Ryanair was the third most complained about airline – receiving 77 written complaints, compared with 117 for the biggest carrier, British Airways, and 110 for Air France.

The top 10 are as follows:

1) British Airways + subsidiaries: 117 2) Air France: 110 3) Ryanair: 77 4) KLM + subsidiaries: 53 5) Easyjet: 42 6) MyTravel (formerly Airtours):39 7) Britannia: 33 8=) Air 2000: 32 8=)Go: 32 10) BMI British Midland: 29

The Beetle says she is pleased to see Ryan air in the list, and is not surprised to see most of the other low cost carriers all represented.

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­ Less than one in 10 people are estimated to have been on an international flight

­ China is expected to unseat France as world’s most visited country by 2020

­ 16% of foreign trips are in East Asia – up from 1% in 1950

Sources: IATA, Worldwatch Institute

Cote d'Ivoire (a.k.a.Ivory Coast) is a developing country on the west coast of Africa. The Foreign & Commonwealth office advise against all holiday and other non-essential travel to Abidjan and against all travel to any other part of Cote d'Ivoire at this time. Abidjan is calm but tense. There is a curfew from 2000 to 0600, due to be reviewed on 30 September. The northern towns of Bouake and Korhogo are still held by rebels, but the government has begunmilitary operations to re-take them.

Click here for FCO website

Mexican airports are returning to normal operations after Hurricane Isidore battered the country on the weekend. The airport authorities estimated that 89 flights at Cancun, were cancelled because of the hurricane, but no damage has been reported and the airport is now operating normally. One man died at Cancun Airport.