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Airline News

Continental Airlines have announced that they plan to eliminate paper tickets by the end of 2004 in a bid to cut costs, theft and paperwork.  95 percent of its domestic customers and 88 percent system wide use electronic tickets.  The move includes tickets for international travel and those that involve other carriers.  Continental said it has terminated 50 interline ticketing and baggage agreements with carriers that do not have electronic ticketing capabilities.  Customers will still be able to make reservations through travel agents or on the phone, as well as on the Internet, but they will not receive paper tickets.  Instead, the reservations will be stored electronically.  Passengers who check in either via their computers at home or at airport kiosks will still receive the paper boarding passes that allow them to board planes.

Singapore has announced that it will build a new terminal at Changi Airport to cater for low-cost airlines once the carriers agree on its design.  Budget airlines are proliferating in Asia, challenging the dominance of full-service carriers such as Singapore Airlines and Malaysia Airlines.  In the meantime, low-cost airlines may use Changi Airport's two existing terminals, though charges for no-frills airlines would not be lower than those imposed on their traditional competitors.

Singapore based Valuair has become the first budget carrier to get official approval to fly from Changi Airport.  Valuair, set up mostly by former Singapore Airlines plans to start flying in May to Bangkok, Jakarta and Hong Kong.

Singapore Airlines, the world's second-largest airline by market value, has teamed up with the founder of Irish discount airline Ryanair, Europe's biggest carrier by value, to launch Tiger Airways.  Tiger will compete with Singapore's Valuair, set up mainly by ex-Singapore Airlines staff, and is gearing up to launch in the second quarter of 2004.  Both will also be pitted against Malaysia's Air Asia, which is setting up an airline joint venture in Singapore and has applied for an airline license.

Toronto Pearson Airport opened one of the world's most expensive airport terminal.  The new CAD$3.6 billion (USD$2.7 billion) Terminal 1, whose price tag has enraged the airlines around the world that will have to help pay for it is the first stage of an overall redevelopment project for Toronto's Pearson International Airport.  Terminal 1 will eventually expand to take over the functions of two existing terminals, which will be bulldozed. The capacity of the airport, which is currently 25 million passengers a year, is expected to double by 2015.  Pearson is Air Canada's busiest hub, with 50,000 passengers flying to, from and through Toronto on its flights everyday.  The new terminal's sophisticated technology is complete with automatic check-in counters, multiple baggage claim kiosks, and even a parking guidance system that points drivers to available spaces.

According to a survey of US airline quality, three of the top four performing airlines last year were low-cost carriers.  The survey measures on-time performance, customer complaints, mishandled baggage rates, denied boardings and other criteria from the Transportation Department's monthly consumer reports.  JetBlue was the top-rated airline for fewest denied boardings and was second for on-time performance and fewest customer complaints.  Alaska Airlines ranked second, followed by Southwest Airlines, America West and US Airways, which is struggling in the face of low-cost competition.  Bankrupt United Airlines ranked ninth, while the biggest carrier, American Airlines was 11th.   Delta Air Lines ranked 12th.

State-owned Air Malta is setting up a base in Manchester, north-west England, to operate charter flights to Greece, Spain and other European destinations.  The first flights will start in May 2004, just days after Malta joins the European Union on Saturday, May 1.  Services will also operate between Catania in Sicily to London.

Malaysian low-fare carrier AirAsia said it would offer air tickets to Macau, known for its casinos, from Bangkok for as little as USD$25 from June 15.  AirAsia is an aggressive player in Asia's budding no-frills market where competition is heating up with entrants such as Singapore-based Valuair and Tiger Airways, a venture between Singapore Airlines and the founder of Irish no-frills airline Ryanair.

Conde Nast Traveller's Next Seven Wonders of the World

According to Conde Nast Traveller’s, the “Next Seven Wonders” of the world feature two concert halls, a museum, two stores, a church and a hotel.  They are:

  • Tenerife Auditorium, a curving, soaring concert hall on Santa Cruz de Tenerife in the Canary Islands.
  • The Kunsthaus contemporary art museum in Graz, Austria, a blue, other-worldly building with light flowing in from 16 nozzles, dubbed the “Friendly Alien” by locals.
  • The six-storey Prada tower in Tokyo with a facade made from diamond-shaped grids of glass, some concave, others convex, illuminated from within at night.
  • The Jubilee Church in Rome, comprising three concrete shells, soaring skylights and glass exterior walls that fill the church with light.
  • The Selfridges store in Birmingham, England, a futuristic pod of a building with 15,000 glittering aluminium disks covering its wavy walls.
  • Hotel Unique in Sao Paulo, a boat-shaped semicircle, complete with round nautical-style windows.
  • Frank Gehry's Walt Disney Concert Hall in Los Angeles, known for its acoustics and reflective stainless steel panels.

Is there anywhere you’d like to nominate as the next wonder of the world?  The Beetle would like to nominate the Gherkin, also known as the erotic gherkin, or more properly known as the Swiss Re Tower in the City of London.  Let the Beetle know and we will compile a list for next month’s e-news.

Man Lost

Delta Air Lines lost an 80-year-old man with Alzheimer's disease who was supposed to have been given an escort between flights in the Atlanta airport, said his relatives.

Antonio Ayala was flying from New York's LaGuardia airport to El Paso, Texas, and had to change planes in Atlanta.  He disappeared after his flight landed and was not found until nearly 24 hours later, near a bus station in downtown Atlanta, several miles from Hartsfield-Jackson Atlanta International Airport. 

Delta spokeswoman Peggy Estes said the airline was not told of Ayala's medical condition and it cannot be held responsible for the whereabouts of every adult passenger. 

The airline flew Ayala's relatives to Atlanta and housed them in a hotel while they waited for him to be released from the hospital.  It is not the first time that a person with Alzheimer's has been lost by an airline.  In 2001, Margie Dabney, 70, became separated from her husband during an American Airlines stopover at Dallas-Fort Worth International Airport.  Dabney was never found.  Last year, her husband, Joe Dabney, agreed to an undisclosed settlement with American Airlines. He had sought $10 million.

Brazil to Fingerprint US Tourists

According to a recent poll, Brazilians appear to approve of measures to photograph and fingerprint US tourists entering the country, a move that sparked a diplomatic tiff between the nations.  Of 2,000 people surveyed, 74.4 percent said they agreed with the immigration procedures, which were enacted at the start of the year in a tit-for-tat retaliation for similar security checks by the United States.  The measures sparked a diplomatic row between the two countries and have been widely criticized by US travellers, including an American Airlines pilot and a retired US banker who showed their displeasure by giving their middle finger while being photographed.  Although some Brazilians worried the measures would deter US visitors at the height of the tourist season, the system has revealed resentment among Brazilians over what they consider to be costly and humiliating procedures to get a US visa or enter the United States.  Visitors from other countries need not worry, however, as only 3.2 percent of those polled thought the procedures should be extended to other foreigners entering Brazil.

Top Ten travel Tips by Silja Swaby

Silja was our roving correspondent at the ITW show in London in January.  We asked what were the most important travel tips she came away with after having attended some of the talks and walked around the show several times.  This is what she reported back on:

1 Insecticide evaporates quickly, so reapply frequently in heavily infested areas (Paul Goodyer, Staying Healthy on the Road).

2. Sponsorship can cost a lot of money to get, and may not be worth it in the end (James Greenwood, Global Ride on Horse Back).

3. Travel writers should have an angle, or put another way, why should they publish your work? (Travel Writing – Dream Job panel).

4. Whatever your injury check your insurance company will pay for treatment, and if you travel with a group and you go off alone, you may not be insured (Mr. Henderson, Getting the Most from your Grudge Purchase).

5. The three greatest hazards in the jungle are flood, dead trees falling on you and hornets (Ken Hames, Survive the Jungle).

6. Email your CV to yourself if you don’t want to carry copies, especially across borders (The Big Trip panel)

7. You can earn money abroad by taking a Teaching English as a Foreign Language (TEFL) course (I-to-I TEFL Workshop: Travel and Earn).

8. If you send publishers sheets of transparencies, copyright and caption each one as they may get separated (Travel Writing – Dream Job panel).

9. If you video your trip, take care with sound as wind can obliterate voices (Tarquin Cooper, How to Make & Sell a Film of your Expedition).

10. A disposable nappy is a great dressing for a head wound, it even has holes for ears (James Greenwood, Global Ride on Horse Back).

Silja Swaby is a consultant marine biologist, runs her own business, travels, and writes.  Right now she is looking for a publisher for her book about travelling light, and is planning an expedition with a horse.  If you would like to contact Silja, her e-mail address is: siljaswaby@hotmail.com

Hydrogen Fuelled London Buses

The UK’s first hydrogen fuel cell buses have gone into service in central London for a two-year trial that also involves nine other European cities, making it the largest project of its type in the world.   DaimlerChrysler developed and manufactured the Citaro buses and BP is managing the project and providing the hydrogen-refuelling facilities.  In London, three of the No 25’s are being trialled on the 11-mile from Ilford to Oxford Circus from January 14th.  Each bus has a range of 125 miles between each refuelling.   

Fiji Storms Cause Loss of Life

Seven people have died and hundreds have lost their homes in Fiji after severe storms hit the main island of Viti Levu in the South Pacific.  Nine people are still missing.  In one of the worst incidents, five people died when their bus was swept away by a landslide.  

Cooking for the Prime Minister of Tanzania by Jean Milnes

Although, now perhaps ‘old news’ to those of us living and working in Mikindani we couldn’t let this event pass unreported. Last November The Old Boma’s reputation had had yet another shot in the arm! The District Commissioner invited us to prepare lunch for the Tanzanian Prime Minister and 30 of his party; approaching election time he was going to be making an official visit to Mtwara Region for 2 days. However it was not to be held at the Boma but at a Primary School in the remote village of Hinju some 50 km inland from here. The village is so remote that there are no facilities at all – no power, limited water and we would have to take absolutely everything with us. Initially they thought we would donate the entire cost! However, when I explained that we are a charity they agreed to give us a ‘donation’ to the cause which did just about cover the cost of the food.

Old Boma OutdoorFriday – the shopping trip to Mtwara took 5 hours whilst Esther searched all over town for enough chickens to feed this crowd whilst the goat in question was tethered outside the Boma bleating for a few hours. Saturday – kitchen a hive of activity chopping, cutting, marinating and counting bottles of water, soft drinks, plates, glasses, knives, forks etc. Last minute panic appeared non-existent – my own memories of the night before a major event of this importance were very different!

It was a very early start on the Sunday morning – but the excitement was tangible! On the unmade country roads there was no sign of a police or security presence -the only suggestion that the PM might be in danger was the Prime Minister’s Waiter hovering around ‘tasting’ the food whilst we were preparing it – he must have approved because he kept coming back for more!

We had originally been told that lunch would be at 2.00pm – then they changed that to 12.30 – as it happened the official party turned up at 2.15! But there was a lot of ‘on site’ preparation so several hours were required. We were given the headmaster’s office for preparation (including the barbecue – his office will never smell quite the same!) and the classroom next door was turned into a dinning room. The rest of the food preparation and the cooking was done in the open air on the other side of the school!

In the ‘dining room’ tables were arranged around the edge of the room in a ‘U’ formation and white sheets were used as table clothes. With the new Boma china, some hastily created green & black batik it all looked very elegant or at least as elegant as it could be in a classroom with concrete walls, a corrugated iron roof and a huge old blackboard on the wall!

Attempts at transformation! (The red bits are roses made from tomato skins) The official party arrived in a flurry of dust as about 40 cars swept into the school ground. In the background was the celebratory sound of drums and chanting, and there were dancers that we could hear but not see from our corner of the school ground. Because they were so late we abandoned all attempts at ‘silver service’ and put a couple of desks in the centre of the room as a buffet and allowed them to help themselves. We were advised to do this so that we could not be held responsible for delaying them and influencing how long they took to eat!

The menu

Roast Goat (marinated with ginger and then cooked on the BBQ)
Marinated Chicken (with garlic and lemon, also cooked on the BBQ)
Beef Curry
Vegetable Curry
Pilau rice / Plain rice / Ugali / Salad
Fresh fruit – (as the PM does not eat any fruit that is already cut – it was just bananas!)

The Boma Staff TeamAfter they had eaten the District Commissioner invited the whole Boma team into the room, introduced us and gave a short speech of thanks for providing such a wonderful lunch. He acknowledged that the Boma is run by Trade Aid and proceeded to thank Trade Aid for providing this opportunity for employment and the development of tourism in the Mtwara Region. The Prime Minister's photographer recorded the event and held a photo shoot taking a number of pictures on the Trade Aid digital camera.

Once all the clearing up and packing up was complete we set off back to Mikindani. ‘Tired but happy’ is a phrase that comes to mind! PS -  all the Boma China that went to Hinju came back intact! Well done! to the team once again.

The summer is soon here and that reminds us of our romantic honeymoon we had last summer. We want to share our memories with you.

We got married last summer outside Brighton, UK, after 10 years together and we had a fantastic wedding with all our friends, 110 persons. On our honeymoon we wanted to start with relaxing on the countryside and then some city life. We choose Sweden and Stockholm,  not far from London, and with fast direct access. And we found a tour operator, Peace and Quiet Travel,  offering what we were looking for.  Three nights in the beautiful Mälar Valley and two nights in Stockholm! The week after our wedding we were on our way.

Surahammar ManorAfter picking up our rental car at the airport and after some looking on the map we found Surahammar Manor. A fantastic place in the Mälar Valley with romantic surroundings! And such a family atmosphere! The owners themselves welcomed us and we got a high standard room facing the parkland. All rooms are  individually decorated with elegant antique furniture. And we really enjoyed the welcome dinner with Swedish schnapps. In the evening we went early to bed, talked about our wedding and revelled in that pleasant tired feeling in your body and serenity in your heart that only a great day can  bring!

And what did we do in the Mälar Valley?  After breakfast we went canoeing and brought our own picnic lunch with us. Total relaxation and what a scenery, unspoilt and beautiful!  In the afternoon we decided to go fishing, a new experience for both of us. We hired the equipment and thought  that we had to go far away,We were fishing from the Manor's park! but not. We were fishing from the Manor’s park! After some hours we had got four salmon trout and thought it was enough. In the evening we prepared  them together with the cook. Never has a dinner tasted so good!

Next day we decided to be a little cultural so we went to Tidö Castle, a well-known Mälar castle. Tidö is from the 1600s and famous in part for its 43 magnificent carved doors with wood inlay and also for a comprehensive toy museum. We enjoyed a romantic walk, before dinner, in the Manor’s flower-filled parkland, along small paths, over  small white bridges, and watched carp  swimming in the pond. Our last day we tried horse riding, new for me but not for Mary. The stables were just five minutes away and an instructor took care of us  and gave us a riding lesson and then we went out in the  countryside in a slow pace. Both relaxing and exiting! The service at Surahammar was very high, they suggested excursions and helped us in every possible way.

Stockholm city life: We checked in to our double room at hotel Terminus, located in the very centre of Stockholm. The hotel  opened in 1909 and is well-known  for its traditional atmosphere and personal service.  Near to all that Stockholm offers of restaurants, theatres, shopping, historic buildings and other attractions. In the afternoon we enjoyed a walking tour in the Old Town and visited the Royal Castle. In the night we went to Spy Bar and mingled with Stockholm’s glitterati!  The day after we took a guided boat tour under the bridges of Stockholm.  And visited the Vasa Museum, a 17th century pride of the Swedish fleet, resurrected 333 years after sinking and the nearby Skansen, a zoo and the world’s first open-air museum. In the evening we just relaxed  in one of Stockholm’s open-air cafés and enjoyed the city nightlife.  Before leaving to the airport we just had a morning of leisure.

If you are interested in spending some time in the Mälar Valley, contact Eva at Peace and Quiet Travel, a Swedish tour operator, offering all sorts of packages to the Mälar Valley and combination Stockholm city and countryside.  Eva can be contacted by e-mail on: info@peaceandquiet.co.uk or take a look at their website:

Frequent Flyers Vetted for Fast Track

The US government wants to begin testing a program this summer that would allow low-risk frequent fliers to avoid extra security inspections at airports.  Passengers could volunteer to pay a fee and submit to government background checks.  If they are not found to be potential threats, they would avoid being randomly selected for the follow-up screening at checkpoints where carry-on bags pass through metal detectors.  The aim is to move law-abiding and non-threatening travellers more quickly to their planes and permit screeners to focus more on people about whom the government has less information, said David Stone, acting chief of the Transportation Security Administration.  The program, which will last 90 days could begin in June, is expected to appeal mostly to frequent travellers who would think the cost would be offset by the time saved at airports.