Category Archives: enewsletter

Luggage Complaints

The UK's Air Transport Users Council, the passenger watchdog organisation reports that complaints about baggage problems continue to increase more than in any other category. Almost a quarter of all complaints registered last year related to lost luggage. There was a 44 percent increase in written complaints, with mishandled baggage at the top of the list followed by complaints about delays, cancellations and ticketing problems.


Iris.s Diary of An Overland Trip Through South America

Iris, a British lady of considerable character and pluck, is on a 23 week overland expedition from Quito in Ecuador to Caracas in Venezuela. After this, she plans to do a 3-month voluntary placement in Ecuador, and then visit Central America for another overland trip between Panama City and Mexico City, ending up with perhaps another 2-month voluntary placement somewhere in South America again. This amazing journey will take Iris one year. Here is an extract from Iris’ journey notebook.

15 of our overland gang left us in Ushaia – not because they had come to the end of their trip but because they wanted to spend more time in Ushaia and so, at their own expense opted to stay on in hotels longer and to fly up to Buenos Aires (BA) in order to spend more time there as well. They would then join up with us in BA when we arrived there after spending five days travelling overland.

The remainder of us, 8 including our drivers/tour leaders, then travelled up to BA in a marathon 3,000 km plus journey, so that most of our time was spend on the road, with only two short visits to a petrified forest and a penguin colony to break the monotony and to give us a bit of extra comfort, we opted to drive further on one particular day so that we could spend a night in a hotel! The rest of the time was spent in rough camps along the way!

The petrified forest was in the middle of nowhere. It was very low key, just a park warden looking after a solitary outpost, guarding relics from some 5 million years ago and which they considered were the remains of an enormous forest full of gigantic trees which had suddenly and catastrophically been buried after several natural disasters and which had miraculously been uncovered again in subsequent earth movements. It comprised some enormous trunks lying on the surface of the ground over an extensive area and looked to this lay person’s eye like the remains from some ancient logging ground where the chain saws had been removed and the trunks just left fragmented where they lay. But they were of course now turned to stone. We arrived in the evening at about 1800 and had about an hour to walk round and look at these relics, but unfortunately none of us could really appreciate them because we had such little information as to why they were considered so significant. There was a museum housing fauna and flora of the region and depicting the course of events over several 100 million years but as everything was in Spanish and only one sparse leaflet in English, it was rather disappointing that we did not have a suitable guide to explain it all to us.

We stayed that night in a really rough camp site, again, in the middle of nowhere, which seemed frequented more by roaming labourers from local roadworks rather than the normal tourist place. We lit up a barbecue and ate good steaks that night, all the food having been purchased in bulk before leaving Ushaia.

The next day we pressed on, without pause to a place called Rio Gallegos, eating our lunch on the truck. We prepared it too in the truck on the move. Because the truck was so empty with just 6 instead of the usual 22 people in the back, it bumped and rattled and lurched over the rough roads perhaps more than it would have done if it had been fully laden, and so some accidents did occur with chopped salad etc, as we attempted to fill baguettes for the lunch-time snack!) But Rio Gallegos, gave us a welcome respite from camping as we stayed in a hotel that night and so had the luxury of beds and en suite showers! We went for a meal soon after booking in, and chose the restaurant on the other side of the road to the hotel, where family groups were eating three course meals at midnight! This is the norm in Argentina, as people tend to go out to eat in the late evening, but not before 2130 and even later!

Our next excursion was to a penguin colony that was situated near a place called Camarones, where we camped for the night close to the beach. We spent just an hour and a half at the colony. Penguins breed there and apparently stay for three years, growing up, before making any sea journeys. The whole area was full of young penguins, some already moulted, others younger and still covered in baby fur and all sorts of others in the in-between state looking as if they had all rescued their coats from moth infested wardrobes! However, although it was great to walk among them (along a designated footpath from which we were not allowed to stray) the penguins ignored this. They were allowed to stray on to the footpath and so we had a few very interesting encounters, as they are inquisitive birds, totally unfazed by humans walking around, and so they would pause and swivel their heads almost through a full 180 degrees to try and focus on us and work out who we were!

These two visits were the sum total of sightseeing on the 5 days it took to travel in our overland truck from Ushaia to BA and so we arrived in that capital city ready for a rest and some comfortable beds!

Next Month, Buenos Aires and Uruguay.

If you’d like to contact Iris, whether to wish her luck with her trip or to ask questions about her itinerary and places visited, I am sure she would like to hear from you. She can be contacted on: irisej2002@yahoo.co.uk


Gary Cycles Around the UK

Gary, from the US is planning to cycle 1,500 miles around the UK. He started his journey on the 16th of May 2003. Since that date he has travelled over 1,100 miles on a recumbent bike. At the time of writing, he has approximately 400 mile to go to complete the trip. Gary says: “The trip has been a real adventure. It's been absolutely fantastic!”

I had an interesting day today. I left Banff this morning around 9 am, and was heading for Elgin. It was raining, but not hard. Fifteen miles into my ride my rear tyre went flat. It was a good spot on the side of the road and the rain had stopped. I managed to get a new tube installed, but, evidently, I damaged the tube and the tyre immediately went flat – again. Well, I was on the edge of a village so I pushed the bike to town for help. There wasn't a bike shop or garage in town. The first person I met was a chap taking pictures of the bay. We started driving around in his car looking for help.

We came up to some workers working on the water mains. The boss wound up taking me to the next town five miles up the road to a bike shop. He wouldn’t hear of me compensating him for his troubles. He said he needed to do his part in increasing tourism. Luckily the bike shop was open. They are closed on Wednesday's. The fellow that owns the bike shop had his wife make me up a cup of tea. She also invited me in her home so that I could clean the grease off my hands. By this time it's three o'clock in the afternoon, so I decided to call it a day, and found a lovely four star B&B. People here are so friendly and generous here it's unbelievable.

One thing I've learned, it doesn't take much to survive. I'm on a seven week trip with roughly two of everything. I have to keep clothes in three groups – clean, only used one or two days, and definitely need to be washed. If I can't find anybody to wash them or too embarrassed to ask, I wash out a set in the sink with hand soap and hope they dry by morning. More than once, I had to put on wet clothes. I'm sure this isn't the kind of news you were waiting to hear, but that's the reality of the trip.

I've tried almost everything on the menu, but one of the things I haven't tried is black pudding. They tell me it's very good, but someone said it's fried pigs’ blood. I haven't been able to bring myself to trying it. Maybe it's something I'll never have the opportunity of experiencing.

I'm still slugging along. Today I was feeling so smug. I was ready to bestow expert map reader after my name till this afternoon. There were conflicting signals on the trail and I went left instead of right. The outcome was too bizarre to go into much detail. The upshot was I was lost and in the middle of a field that a farmer was cutting hay. The hill was steep and slippery. When I tried to apply the brakes, my feet snagged the cut grass and I was catapulted headfirst. Luckily, I had a soft landing. Well, I finally made it to my destination of Falkland at 6 pm. It's a real small town with a castle and huge cathedral. Yesterday I was talking to the sheep all day.

I was in Inverness. I don't know how everybody keeps putting up with me. I'm constantly asking for directions to somewhere- bike shop, streets, B&Bs', you name it. Everybody is so patient and willing to help in any way they can. I'm not shy when it comes to asking for directions. When you're on a bike you can kill a half hour real quickly going in circles. I met a couple of hikers around my age (nearing retirement) over breakfast at the last b&b I stayed at in Buckie called the Rosemount who are from the Orkney Islands. They looked at my map and it so happens I'll be passing within a half mile of their house. They asked me to stop by for a cup of tea. What a small world!

When I was eating dinner last night I noticed on the menu they were featuring lamb imported from New Zealand. Now, of all the things the Scotts need to import you would think the last thing would be sheep. Somebody said in a grocery store a couple of days ago, “You've seen more of the UK in the last four weeks than I've seen in my whole life”. I suspect that's true!


Globetrotters Travel Award

Under 30? A member of Globetrotters Club? Interested in a £1,000 travel award?

Know someone who is? We have £1,000 to award each year for five years for the best submitted independent travel plan. Interested?

Then see our legacy page on our Website, where you can apply with your plans for a totally independent travel trip and we'll take a look at it. Get those plans in!!


Travel Quiz

Win a Moon guidebook on Yellowstone and Grand Teton. See www.moon.com for info on Moon guidebooks.

Some people have said the quiz is difficult, we say do some research; try google.com or Ask Jeeves, if you need help with the answers. One submission, only, please!

The winner of last month's Moon guide is Judith Phillips. Please send us your postal address, Judith!

1. In which US state can the Yellowstone National Park be found?

2. Moose are members of the deer family – true or false?

3. What is the name of Yellowstone’s most famous geyser?

4. Which Grand Teton lake is named after the wife of an early settler, Beaver Dick Leigh?

5. What is the name of Wyoming’s largest river?

Your Name:

Your e-mail address:


Our Friends Ryanair

European no-frills airline Ryanair says it is to stop accepting American Express charge cards. They say Amex makes higher charges than most other companies and that they will refuse to take bookings on the cards from the end of June 2003. Ryanair emphasized that it would continue to accept other credit cards.

Ryanair reported a big rise in net profits in its last financial year. Net profits of EUR239.4 million (USD$281.4 million) were 59 percent up on the previous year and the carrier says it expects to see passenger numbers in 2003/04 to soar to 24 million from the present 15.7 million. They are predicting that they will overtake both British Airways and Germany's Lufthansa within three years.

And finally here is a very sad website, for all those who would like to “virtually” fly a Ryanair plane. http://members.lycos.co.uk/virtualryanair/AboutVirtualRyanair.htm


Alaskan E-Mail Tip

Frank from the US is currently 3,000 miles and more en route from Texas to Alaska. He sent the Beetle an e-mail to say that in Dawson Creek British Columbia there is an e-mail shop at the Mile Zero on the Alaskan Highway. This place is the only one in town. Cost $3.00 for 30 minutes, $6.00 per hour. It might be of interest for any Globetrotters that might be coming this way. E-mail sales@softemp.ca they will be happy to help you out.


Fact File: Oceans and Seas

Facts about the Oceans and Seas of the world

Ocean Pacific Atlantic Indian Southern Arctic
Area Sq Miles 60,060,700 29,637,900 26,469,500 7,848,300 5,427,000
Area Sq Km 155,557,000 76,762,000 68,556,000 20,327,000 14,056,000
Avge depth ft 13,215 12,880 13,002 14750 3,953
Avge depth m 4,028 3,926 3,963 4,500 1,205
Greatest depth ft 36,198 30,246 24,460 23,736 18,456
Greatest depth m 11,033 9,219 7,455 7,235 5,625
Place of greatest known depth Mariana Trench Puerto Rico Trench Sunda Trench South Sandwich Trench 77°45'N; 175°W

Fave Travel Website

The Beetle has a real soft spot for Spain – great food, good wine, friendly people, wonderful language, easy to get around and fabulous paradores to stay in. A paradore is a government owned hotel, but don’t let that you put you off. Paradores are frequently old converted forts, castles, convents and monasteries – large sized rooms, well appointed, great food! Take a look at: www.parador.es

Anyone visited a paradore? Write and tell the Beetle.


Iris’s Diary of An Overland Trip Through South America

Still in Argentina, after El Chalten, we journeyed on to another place called El Calafate where again we spent three nights and it was here that we saw our most spectacular glacier ever, the Perito Moreno glacier which is enormous, rising many metres in the air and looking like a massive landlocked iceberg but much more spectacular than any other iceberg.

We took a trip on a catamaran to go right up to the face of the glacier and the catamaran stayed an hour, just circling so that we saw the glacier from every angle and were able to photograph it ad infinitum. Some people used up an entire film or more just on this incredible natural phenomenon, as following the boat trip we were taken to a viewpoint on land where we could carry on gazing at the glacier from different levels. Many of our group refused to leave at the stated time as they were convinced they were going to see great chunks of ice break off. One chunk did fall off, which I didn’t see.

Then we moved on from El Calafate to the Torres El Paine National Park in Chile. Judith and I weren’t too impressed with the actual walks we went on there as they just did not match up to the 12 hour one we had done before and the glaciers we had seen then, as the weather was not good in the park, very misty and although we managed the walk (8 hours again but we did it in 7 hours), we considered it mediocre, and a lot of hard work climbing for very little reward. However, the camp site where we stayed, on Lake Pehoe was superb with the most magnificent view of the mountains with their snowcaps and this marvelous lake beneath them.

The actual facilities at the camp were atrocious, as the camp site was large and well used by an incredible number of people but there were only two loos for the women with one sink to wash at, and similar for the men, and only four communal showers in a different location which only produced out hot water from 8 to 11 in the morning and from 1900 to 2200 in the evening and very often we had to leave to go on our excursions before the showers were hot in the mornings and often arrived back too late to take advantage of the evening sessions!

The only good aspect of the camp was the tiny shop which was hardly bigger than a garden shed but sold the most amazing range of wines, beers, biscuits, snacks, cigarettes etc to suit just about every taste and did not rip us off as other places appeared to be doing. While there, we also went on a bus ride to a glacier (yes, this particular area both on the Argentine side and the Chile side is renowned for its glaciers) and although we could only see the end of the glacier at a distance we were able to walk around a beautiful lake with the most fantastically shaped and coloured blue icebergs which obviously had broken away from the glacier at some point. And this little place in the middle of nowhere had the most beautiful toilets we had seen in a long time as it had obviously just been built, was brand spanking new and had toilet paper as well as soap and hand driers and doors that actually locked and believe me that really is luxury in the public loos here!

And now I am in Ushaia, the city at the end of the world, on the little island at the base of South America called Tierra del Fuego and we discovered, Judith and I, with a visit to the little well run and very informative museum here that it was so called because when the first white men arrived they saw all these fires burning on the hills that the natives had lit, but whether this was to welcome or frighten away the intruders or just to keep the natives warm, is not known!!

It is extremely cold here all year round and 15 degrees is considered hot! The sun does shine but there is always a cold wind blowing and that gets worse in winter and spring apparently! We took a boat trip up the beagle channel yesterday and saw a colony of cormorants and a colony of sea lions and circled the lighthouse at the end of the world and yes, we took dozens of superfluous shots of everything in sight! But the boat was also a luxury as it was the first boat trip we had been on which actually served food on board and hot drinks and alcoholic drinks and for the men provided these two very attractive young ladies to serve it! And these young ladies would dress up in their navy blue topcoats with brass buttons to come out on deck and tell us all about the sights and scenes we were seeing, and informed the more ignorant of us that no, that wasn’t a colony of penguins we were viewing but cormorants! (They looked very similar with black backs and white chests and from a distance and even close to looked very penguin like).

Next month: en route to Buenos Aires and real penguins.

If you’d like to contact Iris, whether to wish her luck with her trip or to ask questions about her itinerary and places visited, I am sure she would like to hear from you. She can be contacted on: irisej2002@yahoo.co.uk