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Talk at the RGS, London

The Effects of Logging on the ‘Pygmies’ in the Congo Basin Congo Basin, presentations and launch of a major new photographic exhibition on the Ba’Aka ‘Pygmies’ of the Republic of Congo at The Royal Geographical Society.

Date: Wednesday 28th April 2004
Time: Doors open and reception 6.00pm
Address: The Royal Geographical Society, 1 Kensington Gore, London SW7 2AR
Admission: £10.00
Tickets: Freephone: 0800 970 1014
Web: Rainforest Foundation

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Ghana Airways Overbooks

Be warned – if you are planning on flying with Ghana Airways, be warned. Ghana Airways allegedly has something of a reputation for overbooking and not refunding money for seats that are not ultimately available.

Questions were asked in the Ghanaian Parliament about overbooking of seats on Ghana Airways. It was said that whereas overbooking is a normal practice in the airline business to allow for no shows, over sale was an illegal practice employed by travel agents to extract money from customers and inconvenience them in the process – and that there is a difference between over booking and deliberate over-sale of non existent seats

It was explained that in the case of overbooking, the ticket was usually not confirmed so the customer was aware that there were chances of him/her not getting a seat, but with over-sale the Travel Agent usually assured the customer of a seat without consulting the airline.

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Outsouring Travel Jobs

A growing number of U.S. airlines and online travel companies are outsourcing customer service jobs overseas in a bid to reduce costs. United Airlines is about to source a customer call centre in Nova Scotia. Travelocity will outsource about 300 jobs to India over the next year and expects to save $10 million in 2004 as a result of the change. American Airlines, Northwest Airlines, Continental Airlines and US Airways said they do not redirect any calls from U.S. customers to call centres outside the United States. Delta Air Lines, which outsourced nearly 1,000 jobs last year to three call centres in Bangalore, Bombay and New Delhi India, says it is aware of the potential pitfalls.

The Beetle’s own experience of speaking with e-bookers, a travel booking organisation that has been outsourced to India has not been good. The operatives are charming and polite, but pushy and lack in-depth travel knowledge. They also returned calls at 10pm!

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Burma to Create a Tiger Reserve

The Burmese government has given the go-ahead for the creation of the world’s largest tiger reserve. The reserve is planned to add to the existing Hukawng Valley reserve making the area some 30,000 sq km, which is about the same size as Belgium.

The news has pleased conservationists who were alarmed when a 2003 survey revealed only 150 to 200 tigers left. Conservationists say that work must be done to train rangers and stamp out the lucrative trade in tiger body parts and new avenues of income will have to be found for local people so they do not succumb to the temptation to profit from the growing regional demand for tiger products. At $200 per kilo, the profits from even a small tiger could be equivalent to 10 years of income for many in this area.

Tiger skins, heads and claws are often prized as trophies, while bones and internal organs are used in Asian medicines. China is the largest market for the trade.

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Travel Foundation Charity

Holidaymakers are supporting the Travel Foundation, a new charity that is trying to help manage the travel industry more sustainably.

Since the charity’s launch in November 2003, more than three-quarters of holidaymakers who booked a winter or summer holiday with UK operator First Choice have agreed to pay a voluntary donation to the charity.

The Travel Foundation is aiming to raise £1 million a year by 2006, which it says it will spend on projects that help tourism make a positive contribution to holiday destinations.

First Choice is asking its customers to donate 10 pence per adult, and 5 pence per child per holiday booking. Other UK operators, including The Adventure Company (formerly Travelbag Adventures) and Hidden Greece, will soon be providing similar fundraising schemes. Sunvil Holidays is already asking its customers to match its own donation of 50 pence per booking.

The Travel Foundation has already supported sustainable tourism projects in The Gambia and in Cyprus, where all the main tour operators are now offering excursions to the less well-known rural areas to help contribute to the livelihoods of local people. It plans to support similar tourism-related projects in other popular holiday destinations, including Mexico and Tobago, to help tourism make a greater contribution to the local people, environment and economy.

Further information, see thetravelfoundation.org.uk or telephone 0117 9273049.

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Busking All Over The World

29 year old Nigel Ashcroft, a musician from Wales is setting off on a trip trying to busk his way around the world in 80 days. He plans to tour 18 countries without carrying any money at all. He’s in confident mood and said: “I’m going to have to sing, perform, charm and maybe blag my way around the world – but I think I can pull it off.” He is a full-time busker and one of the first to be licensed under a new scheme by London Underground. They are also making a documentary of their trip to raise money for a charity for the homeless.

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Airline News

National carrier Air New Zealand announced it would cut average airfares on routes to the Pacific Islands by up to 50 percent as it unveiled the final stage of its revamp of short-haul services.

Air NZ has already introduced a no-frills model on trans-Tasman and domestic flights, stimulating demand as it fends off competition from Virgin Blue and Qantas. The new Pacific Express service would see fares across both business and economy classes between New Zealand and Australia and the islands of Fiji, Samoa, Tonga and the Cook Islands reduced by up to 50 percent, the company said in a statement. The cheapest one-day flight between Auckland and Fiji, excluding taxes and levies, would cost NZD$229 and NZD$289 to the Cook Islands.

An airline pilot, reported by passengers for flying his Boeing 737 erratically, was fined 1,500 euros (USD$1,845) after a breath test showed he had been drinking, German police said. The pilot worked for a north African airline and was flying from Morocco to Düsseldorf in western Germany. Police declined to name his airline. Police launched an investigation against the pilot for “endangering air traffic” and the civil aviation authority had confiscated the plane’s flight recorder. “Several of the 108 passengers complained about the pilot’s ‘erratic’ flying style,” Düsseldorf police said in a statement.

New European low-cost airline WIZZ Air secured its third base in Gdansk, Poland. The airline plans to start operations from May to coincide with European Union enlargement. Low-budget airlines are emerging across Central Europe, where treaties protecting national carriers must be scrapped after several countries in the region join the EU.

WIZZ Air said it planned to become central Europe’s third-biggest airline this year after Poland’s LOT and Czech CSA

JetBlue has announced its intention to begin nonstop service from its hub in New York to Santiago and Santo Domingo, both in the Dominican Republic.

Privately owned Spirit Airlines, which currently flies to Mexico, recently won federal approval to fly to 11 countries: Aruba, the Bahamas, Canada, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua and Panama.

America West announced nonstop service from Los Angeles to four new international destinations in Canada and Mexico.

British Airways plans to introduce a new Russian regional route and increase the number of flights on its existing routes to Russia. BA franchisee British Mediterranean Airways will operate three flights a week from London to the Urals city of Yekaterinburg from May 10.

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Mutual Aid

Need help? Want a travelling buddy or advice about a place or country – want to share something with us – why not visit our Mutual Aid section of the Website: Mutual Aid


Have you got a tale to tell?

If you have a travellers tale that your aching to tell. Then why not visit the “Travel Sized Bites” section of the Website and share it with the world. Travel Sized Bites